Dispatchly helps HVAC and field service companies manage jobs, dispatch technicians, and communicate with customers—all through simple SMS. No apps to download.
From job creation to technician tracking to customer communication—Dispatchly handles it all.
Technicians and customers communicate via text—no apps to download. Automatic updates sent to customers.
Assign jobs to technicians instantly. Track status in real-time: scheduled, en route, working, complete.
Technicians upload before/after photos directly via SMS. Automatic compression and cloud storage.
Customers receive automatic SMS updates when technicians are en route, working, or job is complete.
Customers can reply to texts with questions or updates. All communication captured in the job log.
Track job completion rates, technician performance, and customer satisfaction over time.
Get your team up and running in minutes, not months.
Enter customer details, job type, and location. Assign to a technician or leave unassigned.
Technician receives a magic link via text. No app download needed—just tap and go.
Watch job progress, view photos, and communicate—all from your dashboard.
Simple, intuitive interfaces for admins and technicians.
See what our customers have to say
"Dispatchly cut our administrative time in half. Technicians love the simple text-based updates, and customers appreciate the real-time notifications."
"We tried three other dispatch software solutions. Dispatchly was the only one our technicians actually wanted to use. The SMS magic links are genius."
"Setup took 10 minutes. Now we can finally track job completion rates and identify our top performers. Game changer for our business."