SMS-first field service dispatch

Stop the “where's my tech?” calls.

Dispatchly texts your HVAC, plumbing, and electrical customers automatic ETAs, status updates, and photo proof — from $29/mo. 10-minute setup. No app installs for techs or customers.

14-day free trial
10-minute setup
No credit card required
app.getdispatchly.co/dashboard

Tuesday, April 22

Good morning, Owner

Live

Today's

24

+12%

Active

8

now

Done

16

+8%

Live Jobs

View all →

HVAC Inspection

#2041

Sarah Johnson

En Route

Pipe Repair

#2040

Mike Chen

Working

AC Install

#2039

Elena Martinez

Scheduled

Heater Tune-up

#2038

James Park

Complete

~50%

Designed to cut status calls in half

10 min

From signup to first SMS sent

$0

For your techs to install (no app)

$29/mo

Starts at — billed monthly, cancel anytime

Now in early access

We're building Dispatchly with our first 20 beta partners. Become one →

Features

Everything dispatch teams need.Nothing they don't.

Designed around one goal — making field service teams more efficient and keeping customers genuinely happy.

SMS-first

Customers get updated automatically

Every status change — scheduled, en-route, working, complete — fires an SMS with a link to a branded portal. No app to install. No call to make.

Hi Sarah! Mike is on his way. ETA: 10 min
Thanks!
Mike has arrived & started work
Job complete. View photos: getdispatchly.co/j/x9z

Photo proof

Techs capture before/after photos. Customers see them in their portal automatically.

No-app tech portal

Technicians get a magic link via SMS — no install, no password. Open the job, update status, snap photos.

Analytics that matter

Completion rates, response times, technician performance — see the metrics you care about, not the ones you don't.

Completion rate

94%

MTWTFSS

Sub-second status sync

Tech taps a status. Customer SMS sends within 2 seconds. Your dashboard updates everywhere at once. No refresh, no polling, no delays.

Recurring jobs

Schedule weekly, monthly, or quarterly visits once. Dispatchly creates the job and notifies the customer automatically.

Your brand, end-to-end

Customer portals match your colors, logo, and tagline. Customers see your business — not ours.

Workflow

From 0 to dispatched in 60 seconds

Three steps, no friction. From customer call to informed customer.

Step 01

Create the job

Customer name, address, type, schedule. 30 seconds and you're done.

Step 02

Dispatch a tech

Assign to anyone on your team — they get an SMS with a magic link.

Step 03

Customer in the loop

Auto-SMS at every status change. They always know where things stand.

Pricing

Simple. Honest.

Every plan starts with a 14-day free trial. No credit card required.

Base

$29/month

14-day free trial included

For small operations getting started with SMS dispatch.

  • 2 technicians
  • Unlimited jobs
  • SMS messaging
  • Customer portals
  • Email support
Most Popular

Pro

$49/month

14-day free trial included

For growing businesses that want analytics and a bigger team.

  • 10 technicians
  • Unlimited jobs
  • Two-way SMS messaging
  • Branded customer portals
  • Analytics & reports
  • Priority support

Enterprise

$199/month

14-day free trial included

For larger teams with custom needs and dedicated support.

  • Unlimited technicians
  • Unlimited jobs
  • Everything in Pro
  • Dedicated CSM
  • Custom requests
  • White-label option

How we compare

ServiceTitan starts around $400+/mo. Housecall Pro runs $49–$229/mo. Jobber, $39–$249/mo. Dispatchly is $29 — because we do one thing (SMS-first dispatch), not fifty.

Common questions

What happens after my 14-day trial?

You pick a plan or cancel — no auto-charge surprises. We don’t require a credit card up front, so nothing happens unless you explicitly subscribe.

Do I have to pay extra for SMS?

SMS is sent through Twilio. A typical job triggers ~6 messages. At 100 jobs/month that’s about $5 in Twilio fees. You can use your own Twilio account or ours — fully transparent either way.

Will this work alongside Jobber or Housecall Pro?

Yes. Most early customers run Dispatchly as the customer-communication layer on top of their existing FSM. We’re a $29 add-on, not a $200 replacement.

Can I switch plans or cancel anytime?

Yes. Upgrade, downgrade, or cancel from your dashboard. No phone-call cancellations, no retention games. Your data exports as CSV anytime.

Still have questions? Email hello@getdispatchly.co

Early access

Built with the people who'll use it.

We're launching Dispatchly with our first 20 beta partners — small HVAC, plumbing, and electrical operations who are tired of fielding the same status calls every day. You get founder-direct support, lifetime locked-in pricing, and a real say in what we build next.

M

A note from the founder: I'm looking for 20 partners I can work with personally. Reply to any email I send, and you'll get me — not a ticket queue.

Direct line to the founder

Text or email anytime. We ship fixes in days, not quarters.

Founder pricing, locked

Whatever price you sign up at is your price. Forever.

Shape the product

Your feature requests skip the queue. Real input, real impact.

14-day free trial · No credit card · Cancel anytime

14-day free trial · No credit card

Stop fielding
“where's my tech?” calls.

10-minute setup. No app for your techs or your customers. From $29/mo. Try free for 14 days — no card required, cancel anytime.