Schedule and dispatch jobs, keep customers updated by text automatically, then invoice and get paid by card — all in one place. No app for anyone. Setup in 10 minutes.
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HVAC Inspection
#2041Sarah Johnson
Pipe Repair
#2040Mike Chen
AC Install
#2039Elena Martinez
Heater Tune-up
#2038James Park
The average shop gets 8–12 “where's my tech?” calls a day. Dispatchly stops them.
10 min
From signup to first SMS sent
$0
For your techs to install (no app)
Used by HVAC, plumbing, and electrical shops across the US — setup takes 10 minutes, no IT needed.
What your customer sees
The moment your tech is en route, Dispatchly texts your customer automatically. They track in real time. They reply if they need anything. You see it in your inbox.
En route alert
Sent the instant a tech is dispatched — with ETA and a tracking link.
On-site & complete
Arrival and completion texts fire automatically, no manual step needed.
Customer can text back
Replies land in your Dispatchly inbox. Two-way, on every plan.
Dispatchly
+1 (786) 882-1263
Features
Scheduling, dispatch, automatic customer texts, invoicing, card payments, analytics, and reviews — one tool for the whole job, from the first call to money in the bank.
Every status change — scheduled, en-route, working, complete — fires an SMS with a link to a branded portal. Customers can text back, and you see replies in your inbox. Two-way messaging on every plan.
Techs capture before/after photos. Customers see them in their portal automatically.
Technicians get a link via SMS — they tap it, no install, no password. Open the job, update status, snap photos.
Revenue by service and by technician, average ticket, repeat-customer rate, and this-period-vs-last trends — the numbers a shop owner actually acts on, not vanity metrics.
Completion rate
94%
Tech taps a button. Customer gets the text within 2 seconds. Your dashboard updates everywhere at once — no refresh, no delays.
Schedule weekly, monthly, or quarterly visits once. Dispatchly creates the job and notifies the customer automatically.
Customer portals match your colors, logo, and tagline. Customers see your business — not ours.
Build an invoice from the job, text or email the customer a secure payment link, and get paid by card through Stripe. The money lands straight in your account — no chasing checks.
Invoice #2041
PAIDThe moment a job is marked complete, Dispatchly texts the customer a review request — turning happy jobs into public 5-star reviews without lifting a finger.
Your techs are on job sites, not coffee shops. Once the tech portal loads, job details, status updates, and photo uploads all work on spotty or nonexistent connections — updates save locally and sync the second signal comes back. No Wi-Fi required.
Workflow
Three steps, no friction — the whole job, from the customer call to money in the bank.
Customer name, address, type, schedule — or start from a saved template. 30 seconds and you're done.
Assign a tech — they get a tap-to-open link, no app. Customers get automatic texts at every status change.
Build the invoice, send a card payment link by text or email, and get paid. A review request goes out automatically.
Your customer gets a text like this:
Automated. No manual step required.
“Set it up Tuesday morning. By Friday our ‘where's my tech?’ calls had basically stopped.”
Carlos Reyes
HVAC owner · Dallas, TX
“I used to spend 45 minutes a day just calling customers back to tell them where my guy was. Now I don't touch it at all.”
Mike T.
Plumbing owner · Phoenix, AZ
Pricing
Every plan starts with a 14-day free trial. No credit card required.
Base
14-day free trial included
Everything a small shop needs to dispatch, invoice, and get paid.
SMS costs are included. At typical usage — around 80 jobs a month — that's about $5–6 in actual message costs, which we absorb. No surprise bills.
How we compare
ServiceTitan starts around $400+/mo. Housecall Pro runs $49–$229/mo. Jobber, $39–$249/mo. Dispatchly is $29 — because we do one thing (automatic customer text updates), not fifty.
You pick a plan or cancel — no auto-charge surprises. We don't require a credit card up front, so nothing happens unless you explicitly subscribe.
No. SMS is included in the price of your plan.
Yes. Most customers run Dispatchly as the customer-communication layer on top of their existing FSM. We're a $29 add-on, not a $200 replacement.
No. Dispatchly is the customer communication layer your current setup is missing. It works alongside all of it. Think of it as a $29 add-on, not a $200 replacement.
No problem. The tech portal works offline. Status updates and photos save locally and sync the second signal comes back. Your techs are on job sites, not coffee shops — we built for that.
Yes. Upgrade, downgrade, or cancel from your dashboard. No phone-call cancellations, no retention games. Your data exports as CSV anytime.
Still have questions?
First 20 customers
We're working closely with our first 20 customers — small HVAC, plumbing, and electrical operations who are tired of fielding the same status calls every day. You get founder-direct support, locked-in pricing, and a real say in what we build next. Spots are limited.
A note from the founder: I'm looking for 20 customers I can work with personally. Reply to any email I send, and you'll get me — not a ticket queue.
Founder-direct support
Text or email anytime. We ship fixes in days, not quarters.
Your price, locked forever
Whatever price you sign up at is your price. Forever.
Shape the product
Your feature requests skip the queue. Real input, real impact.
14-day free trial · No credit card · Cancel anytime